Privacy Policy

Last updated: February 1, 2026

This Privacy Policy describes how True Patches, a brand operated by PierRidge LLC (“we,” “us,” or “our”), collects, uses, and discloses your personal information when you visit truepatches.co (the “Site”), use our services, make a purchase, or otherwise communicate with us (collectively, the “Services”). In this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, or legal requirements. We will post the revised Privacy Policy on the Site and update the “Last updated” date. Where required by law, we will provide additional notice.

2. How We Collect and Use Personal Information

To provide the Services, we collect (and have collected during the past 12 months) personal information from the sources described below. The information we collect depends on how you interact with us.

In addition to the uses described below, we may use personal information to:

  • Communicate with you

  • Provide, maintain, and improve the Services

  • Comply with legal obligations

  • Enforce our Terms of Service and other agreements

  • Protect our rights, users, and business operations

3. What Personal Information We Collect

A) Information You Provide Directly

You may provide personal information when you place an order, create an account, subscribe, contact support, or otherwise interact with us, including:

  • Contact details: name, email address, shipping address, phone number

  • Order details: billing address, shipping address, order history, payment confirmation, and purchase details

  • Account details: username, password, and settings (if you create an account)

  • Customer support: information you include in messages or requests

You may choose not to provide certain information, but doing so may limit access to some Services.

B) Information Collected Automatically (Usage Data)

We automatically collect certain information about your interaction with the Site (“Usage Data”) using cookies, pixels, and similar technologies (“Cookies”), including:

  • Device and browser type

  • IP address and network information

  • Pages viewed, clicks, time on site, and referring links

  • Approximate location derived from IP address

C) Information We Receive from Third Parties

We may receive personal information from third parties and service providers, such as:

  • Shopify and other vendors that support our e-commerce operations

  • Payment processors that process payments and prevent fraud

  • Analytics and advertising partners (e.g., for measurement, attribution, and targeted advertising where permitted)

Any information received from third parties will be handled in accordance with this Privacy Policy.

4. How We Use Personal Information

We use personal information for the following purposes:

Providing Products and Services

To process payments, fulfill orders, ship products, manage subscriptions (if applicable), handle returns, and provide customer support.

Marketing and Advertising

To send promotional communications (email/SMS where applicable), and to show advertisements that may be relevant to your interests. We may use Cookies and similar technologies for advertising measurement and personalization.

Security and Fraud Prevention

To detect, investigate, and prevent fraudulent, illegal, or malicious activity and to protect accounts and transactions.

Service Improvement

To analyze performance, improve user experience, and develop new features.

5. Cookies & Global Privacy Control (GPC)

We use Cookies to operate and improve the Site, remember preferences, run analytics, and support marketing. You can adjust Cookie settings via your browser. Blocking Cookies may affect site functionality.

We also recognize the Global Privacy Control (GPC) signal. Where required by applicable law, we treat a GPC-enabled browser signal as a request to opt out of certain uses of personal information that may be considered “sale,” “sharing,” or targeted advertising for that browser/device. If we can associate the device sending the signal with your account, we may apply the opt-out to the account as well.

We do not respond to other “Do Not Track” signals.

6. How We Disclose Personal Information

We may disclose personal information to:

  • Service providers (e.g., payment processing, fulfillment, shipping, customer support, analytics, IT, cloud storage)

  • Marketing and advertising partners (for advertising measurement and targeted advertising where permitted)

  • Affiliates within our corporate group (if applicable)

  • Legal/transactional purposes (e.g., subpoenas, enforcement of agreements, business transfers such as merger, acquisition, or bankruptcy)

7. “Sale,” “Sharing,” and Targeted Advertising (U.S. State Privacy Laws)

Certain U.S. state laws (including California) may define some disclosures of personal information for cross-context behavioral advertising as “sale,” “sharing,” or “targeted advertising.”

During the past 12 months, we may have disclosed the following categories for these purposes:

  • Identifiers (such as email address or device identifiers)

  • Commercial information (such as purchase history)

  • Internet/network activity (Usage Data)

  • Approximate geolocation (derived from IP address)

Recipients may include advertising and marketing partners.

Opt-out: You may opt out of these activities where applicable by using our “Your Privacy Choices” / “Do Not Sell or Share My Personal Information” link in the footer or by contacting us as described in Section 10.

We do not use or disclose sensitive personal information to infer characteristics about you.

8. Third-Party Websites and Links

Our Site may link to third-party websites or services. We are not responsible for their privacy practices. Please review third-party policies before providing information.

9. Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us to request deletion.

We do not have actual knowledge that we sell or share the personal information of individuals under 16.

10. Your Rights & Choices

Depending on where you live, you may have rights to:

  • Access/know what personal information we collect and how we use it

  • Request deletion

  • Request correction

  • Obtain a portable copy of your information

  • Opt out of sale/sharing/targeted advertising (where applicable)

  • Appeal certain decisions (where applicable)

To exercise your rights, contact us at contact@truepatches.co. We may need to verify your identity before responding.

You may also unsubscribe from marketing emails using the link in our emails. If you opt out, we may still send transactional messages (e.g., order confirmations).

11. Security & Retention

No method of transmission or storage is completely secure. We retain personal information as long as reasonably necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

12. International Users

We may transfer, store, and process personal information outside your country, including in the United States. Where required, we rely on recognized transfer mechanisms (such as Standard Contractual Clauses) for cross-border transfers.

13. Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights:

True Patches (Operated by PierRidge LLC)
Email: contact@truepatches.co
Address: 10006 Santa Fe Springs Rd, FF2331, Santa Fe Springs, CA 90670, United States